EXTRA 35% OFF + COMPLIMENTARY GIFT WRAP | SEE HERE

SAFE AND SECURE 
SIGNUP

During checkout, simply click the “Financing” option, provide some basic information, and get a real time decision.

SELECT TERMS 
AND OPTIONS

If you've been approved, you can customize your payment plan and details. Choose 3, 6, or 12 month financing -whatever works for you.

MAKE YOUR PAYMENTS 
AND ENJOY

Now, wasn’t that easy? Your rate and monthly payment plan will be provided to you so you know exactly how much to pay each month.

START SHOPPING

FREQUENTLY ASKED QUESTIONS

What is Affirm financing?

How Do I Apply for Affrm Financing?

What Information Do I Need to Provide to Affirm?

Does Affirm Perform a Credit Check?

Who is Eligible to Apply for an Affirm Loan?

Why Was I Denied Financing for an Affirm Loan?

Why Was I Prompted to Pay a Down Payment With a Credit Card?

Why Was I Prompted for a Checking Account?

How Do I Pay My Bills?

Does Paying with Affirm Affect JBW’s Refund Policy?

How Do Refunds Work if I Paid With Affirm?

Can I Amend My Order After My Purchase Has Been Processed?

I Still Have Questions! What Should I Do?

ANSWER

Affirm is a credit card alternative that helps you break your purchase down into manageable payments via instant financing. With Affirm, you can buy and receive your purchase now, and pay for it in fixed monthly installments over the course of three, six, or twelve months.

Once you have an eligible amount in your cart - $50 or more - you will be given the option to apply for Affirm. Enter your shipping information as you normally would, and on the “Payments” screen, select Affirm. You’ll then be taken to Affirm’s website to apply for financing and, upon approval, will be directed back to JBW for confirmation of your order.

Affirm will ask for your name, email, mobile phone number, birthday, and the last 4 digits of your social security number. This information will help Affirm verify and protect your identity.

Yes. When you first create an Affirm account, Affirm performs a “soft” credit check to determine your eligibility for financing. This soft credit check will not impact your credit score.

Anyone with an order of $50 or more is eligible to apply for an Affirm loan. Unfortunately, Affirm is available only to shoppers residing in the United States at this time. Affirm hopes to expand its services to customers outside the U.S. in the future. If you don’t have an extensive credit history, you may still qualify for an Affirm loan; Affirm bases its loan decision on several data points that include your credit score.

Please contact Affirm via email at help@affirm.com or by calling (855) 423-3729 for assistance with denials. If you were denied a loan by Affirm, you can still pay for your purchase using any of JBW's other accepted payment methods.

Affirm tries hard to approve every purchase but sometimes can't approve the full amount. When this happens, Affirm provides a debit card down payment option so that you may still complete your purchase right away.

Affirm sometimes needs more information about your financial situation to evaluate your loan application. They may ask you to link your online checking account, which helps determine your ability to repay a loan. If you are prompted to link your checking account and would like to continue with the application process, you may link your account by providing the login information for your online bank account. Affirm does not store your online banking login information - they simply pass your login credentials to your bank via a secure service linking your checking account. 

Linking your checking account DOES NOT authorize Affirm to debit your account. It only allows them to determine your ability to pay.

You can pay your Affirm bills online at www.affirm.com/pay. They accept payment by debit card, bank transfer, and check. Affirm will send you email and SMS reminders in advance of your upcoming payment. You can also enable “Autopay” to schedule automatic monthly payments on your loan. Your first monthly payment will be due 30 days from the date JBW processes your order.

No it doesn’t. Every product purchased through JBW.com comes with a 30-day return policy.  We also provide our Timepiece Guarantee - guranteed genuine diamonds, up to two year international warranty, complimentary US shipping and returns.

If you’ve been paying in monthly installments and want to process a refund, you will receive the total that you’ve paid so far back from Affirm, minus Affirm fees, issued to the bank account or debit card that you used to make payments. All future payments will be canceled. You should see a refund credit within 3 to 10 business days, depending on your bank’s processing time.

Unfortunately, you cannot edit your order after you have confirmed your loan. If you would like to add items to your purchase, you can apply for another loan with Affirm or use a different payment method.

If you have any questions regarding your JBW purchase, please feel free to contact our concierge service directly via phone at 1-866-408-1600 or by email at support@jbw.com.

What is Affirm financing?

Affirm is a credit card alternative that helps you break your purchase down into manageable payments via instant financing. With Affirm, you can buy and receive your purchase now, and pay for it in fixed monthly installments over the course of three, six, or twelve months.

How Do I Apply for Affrm Financing?

Once you have an eligible amount in your cart - $50 or more - you will be given the option to apply for Affirm. Enter your shipping information as you normally would, and on the “Payments” screen, select Affirm. You’ll then be taken to Affirm’s website to apply for financing and, upon approval, will be directed back to JBW for confirmation of your order.

What Information Do I Need to Provide to Affirm?

Affirm will ask for your name, email, mobile phone number, birthday, and the last 4 digits of your social security number. This information will help Affirm verify and protect your identity.

Does Affirm Perform a Credit Check?

Yes. When you first create an Affirm account, Affirm performs a “soft” credit check to determine your eligibility for financing. This soft credit check will not impact your credit score.

Who is Eligible to Apply for an Affirm Loan?

Anyone with an order of $50 or more is eligible to apply for an Affirm loan. Unfortunately, Affirm is available only to shoppers residing in the United States at this time. Affirm hopes to expand its services to customers outside the U.S. in the future. If you don’t have an extensive credit history, you may still qualify for an Affirm loan; Affirm bases its loan decision on several data points that include your credit score.

Why Was I Denied Financing for an Affirm Loan?

Please contact Affirm via email at help@affirm.com or by calling (855) 423-3729 for assistance with denials. If you were denied a loan by Affirm, you can still pay for your purchase using any of JBW's other accepted payment methods.

Why Was I Prompted to Pay a Down Payment With a Credit Card?

Affirm tries hard to approve every purchase but sometimes can't approve the full amount. When this happens, Affirm provides a debit card down payment option so that you may still complete your purchase right away.

Why Was I Prompted for a Checking Account?

Affirm sometimes needs more information about your financial situation to evaluate your loan application. They may ask you to link your online checking account, which helps determine your ability to repay a loan. If you are prompted to link your checking account and would like to continue with the application process, you may link your account by providing the login information for your online bank account. Affirm does not store your online banking login information - they simply pass your login credentials to your bank via a secure service linking your checking account. 

Linking your checking account DOES NOT authorize Affirm to debit your account. It only allows them to determine your ability to pay.

How Do I Pay My Bills?

You can pay your Affirm bills online at www.affirm.com/pay. They accept payment by debit card, bank transfer, and check. Affirm will send you email and SMS reminders in advance of your upcoming payment. You can also enable “Autopay” to schedule automatic monthly payments on your loan. Your first monthly payment will be due 30 days from the date JBW processes your order.

Does Paying with Affirm Affect JBW’s Refund Policy?

No it doesn’t. Every product purchased through JBW.com comes with a 30-day return policy.  We also provide our Timepiece Guarantee - guranteed genuine diamonds, up to two year international warranty, complimentary US shipping and returns.

How Do Refunds Work if I Paid With Affirm?

If you’ve been paying in monthly installments and want to process a refund, you will receive the total that you’ve paid so far back from Affirm, minus Affirm fees, issued to the bank account or debit card that you used to make payments. All future payments will be canceled. You should see a refund credit within 3 to 10 business days, depending on your bank’s processing time.

Can I Amend My Order After My Purchase Has Been Processed?

Unfortunately, you cannot edit your order after you have confirmed your loan. If you would like to add items to your purchase, you can apply for another loan with Affirm or use a different payment method.

I Still Have Questions! What Should I Do?

If you have any questions regarding your JBW purchase, please feel free to contact our concierge service directly via phone at 1-866-408-1600 or by email at support@jbw.com.

*Subject to credit check and approval. Down payment may be required. For purchases under $100, limited payment options are available. Estimated payment amount excludes taxes and shipping fees. Affirm loans are made by Cross River Bank, a New Jersey State Chartered Commercial Bank, Member FDIC. For specific questions regarding financing or if you have issues with your Affirm account, please email Affirm directly at help@affirm.com or call (855) 423-3729. You can also visit their FAQs page for more details.

COMPLEMENTARY U.S. SHIPPING AND RETURNS

2-YEAR INTERNATIONAL WARRANTY

GENUINE DIAMONDS

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