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Genuine, ethically mined from-the-earth diamonds with ‘SI’ and G-H color, certified by JBW.
Designed solely by JBW, guaranteed to be the only timepieces with these details in the world.
Iridescent, gold-toned genuine mother-of-pearl brings natural glamour to the sub-dials.
Individually numbered timepieces, with only 300 of each style available to the elite few.
Saturated, royal blue genuine sapphire gemstones embodying fortune and strength.
All materials, designs, and customer care are certified JBW and represent the highest quality.
Deep, vivid-red genuine ruby gemstones embodying passion and power.
An exclusively designed JBW timepiece collection, frosted in 500+ genuine diamonds.
The strength and power of each second is controlled by genuine Swiss movements.
Strong, genuine, refined, and bold materials deck out each Platinum Series timepiece. JBW guarantees the use of legitimate diamonds, rubies, sapphires, platings, and Swiss movements.
Over 500 diamonds encrust each Platinum Series timepiece. Every diamond is verified genuine through JBW’s skilled team of diamond experts. All diamonds are ‘SI’ clarity with G-H color, individually inspected and handset on your new timepiece.
Every Platinum Series timepiece is housed in custom packaging: made of a glossy black exterior, solid stainless steel name plates, and cushioned soft-touch interior. Included is a branded envelope, with a genuine diamond certificate, and a platinum warranty covering your timepiece for 4 years.
Included with each Platinum Series timepiece is exclusive customer care through an extended 4 year warranty. From battery replacements, to free timepiece cleaning, to free additional bracelet links for sizing; this warranty protects your new investment for years to come.
Platinum Warranty Details
The Platinum Warranty provides extra protection and servicing options for 4 years to help preserve the value of your JBW watch.
Every JBW watch has a basic international 2-year warranty, issued by JBW itself, and validated with a serial number and guarantee card inside the watch box. The Platinum warranty includes the basic warranty plus these additional features:
|Manufacturing defects covered|
|Full repairs for warranty-covered issues|
|Additional 2 year warranty|
|Unlimited battery replacements|
|1 free tune up / cleaning|
|Leather Strap*||One time free strap replacement|
|Bracelet Band*||Free additional links for sizing|
|Warranty-related Shipping*||You pay shipping costs||We cover all shipping costs|
|*If applicable to your product
*US customers only
Frequently Asked Questions
The Platinum warranty coverage begins the day your product is delivered and last for four years from the date of delivery.
The Platinum warranty does not cover any damage caused by accidents, misuse or excessive wear and tear under conditions exceeding the timepieces manufacturer's water resistance limitations. The warranty is valid only at JBW. Improper repair or warranty service performed by someone other than JBW will void this warranty.
All Platinum Warranty requests and claims are handled directly through our Concierge Service. If you have any questions about the warranty or need to request servicing for your watch, just email us here and we will be happy to help. You can also chat with us live by using the chat box in the bottom left of your screen. You can also call us at 1-866-408-1600.
This service procedure is designed to ensure that every timepiece is functioning at a pristine level. The movement inside your watch is cleaned or replaced depending on its condition and the battery is replaced as needed. Timekeeping accuracy and water-resistance is also tested to ensure quality standards of the watch are being met. At this time, we can also update the leather strap or links as requested by the customer.