Warranty

INTERNATIONAL WARRANTY

Your JBW warranty covers your timepiece for one year from the date of purchase. This limited warranty covers any manufacturer defects of the watch movement. This warranty excludes the watch case, glass, crystal, bracelet, straps, crown, stem finishes, and any damage caused by excessive wear under conditions exceeding the watch manufacturer’s water resistance limitations.

The warranty is valid only at JBW. Improper repair or warranty service performed by someone other than JBW will void this warranty. 

REGISTER YOUR WARRANTY

Registering your JBW watch is required to guarantee your international warranty. Register your watch.

SERVICING YOUR WATCH

To send your watch in for service under warranty, please fill out the service form and send us a notification that your watch is on the way.

 

PROBLEMS OR QUESTIONS?

For instruction on how to send your watch in to be serviced, click here. If your repair is not covered under warranty, you can email us to get an estimate or give us a call at 1-866-408-1600 from 8am to 5pm CST (Monday – Friday).