Echelon PS
Jump ranks. A tonneau-shaped case and up to 570 genuine diamonds take the Echelon to the next level of luxury.
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Timepieces made timeless. JBW ushers in a new era of luxury watches with the Platinum Series, the brand’s most extravagant family yet. An elevated extension of the core collections, the limited-edition designs feature over 500 genuine diamonds, precious gemstones, and Swiss Movements. Each Platinum Series watch is individually numbered and delivered in a luxe, exclusive Platinum Series storage box.
Platinum Experience
WHITE GLOVE DELIVERY
Time is on your side. Enjoy two-day shipping with our Concierge Service ready to assist along the way.
DESIGNED BY JBW
It’s in the finest details. The Platinum Series is exclusively designed by JBW in Dallas, Texas. Produced in limited quantities and individually numbered.
ELEVATED MATERIALS
More than 500 diamonds, precious gemstones, Swiss movements, and unforgettable aesthetics.
PACKAGING
Delivered with a premium storage case exclusive to Platinum Series timepieces.
LIFE IS A LUXURY SS21
Platinum Warranty Details
The Platinum Warranty provides extra protection and servicing options for 4 years to help preserve the value of your JBW watch.
Every JBW watch has a basic international 2-year warranty, issued by JBW itself, and validated with a serial number and guarantee card inside the watch box. The Platinum warranty includes the basic warranty plus these additional features:
| Platinum | Standard | |
| Manufacturing defects covered | ||
| Full repairs for warranty-covered issues | ||
| Additional 2 year warranty | ||
| Unlimited battery replacements | ||
| 1 free tune up / cleaning | ||
| Leather Strap* | One time free strap replacement | |
| Bracelet Band* | Free additional links for sizing | |
| Warranty-related Shipping* | We cover all shipping costs | You pay shipping costs |
| *If applicable to your product *US customers only | ||
Frequently Asked Questions
1. When does warranty coverage begin?
The Platinum warranty coverage begins the day your product is delivered and last for four years from the date of delivery.
2. What is NOT covered?
The Platinum warranty does not cover any damage caused by accidents, misuse or excessive wear and tear under conditions exceeding the timepieces manufacturer's water resistance limitations. The warranty is valid only at JBW. Improper repair or warranty service performed by someone other than JBW will void this warranty.
3. How do I service my watch?
All Platinum Warranty requests and claims are handled directly through our Concierge Service. If you have any questions about the warranty or need to request servicing for your watch, just email us here and we will be happy to help. You can also chat with us live by using the chat box in the bottom left of your screen. You can also call us at 1-866-408-1600.
4. What is the tune up / cleaning service?
This service procedure is designed to ensure that every timepiece is functioning at a pristine level. The movement inside your watch is cleaned or replaced depending on its condition and the battery is replaced as needed. Timekeeping accuracy and water-resistance is also tested to ensure quality standards of the watch are being met. At this time, we can also update the leather strap or links as requested by the customer.